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I. DURATION OF WARRANTY:

This warranty applies for all Surgeon firearms for the duration shown below:
Five-year limited-warranty for Surgeon series firearms.

II. LIMITATIONS OF WARRANTY AND LIABILITY:

Surgeon Rifles warrants to the original purchaser that all firearms are free of manufacturer defects in material and workmanship. Surgeon Rifles Limited Warranty is non-transferrable and applies exclusively to personal use by the original purchaser and exclusively to complete firearms manufactured and assembled by an authorized Surgeon Rifles representative. All institutions, including law enforcement agencies, receive a one-year limited warranty for all firearms. Firearms used for commercial purposes, including and not limited to firearm rentals, are excluded from Surgeon Rifles Limited Warranty.  

Surgeon Rifles Limited Warranty is initiated from the original date of purchase as printed on the original invoice. No registration is required from the purchaser to initiate the warranty. Surgeon Rifles recommends keeping all original purchase document(s) in the event a repair and warranty claim is to be made.  

Surgeon Rifles Limited Warranty excludes any claims caused by or in connection with unauthorized adjustments, parts replacements, or improper installation of accessories. Firearms modified, assembled or constructed by an end-user or third party are excluded from Surgeon Rifles Limited Warranty. 

Claims found to be caused by or in connection with the firing of improper caliber ammunition, reloaded ammunition, or the use of other than commercially manufactured ammunition in good condition are excluded from Surgeon Rifles Limited Warranty. Surgeon Rifles does not warranty any claims caused by or found to be in relation to improper handling, neglect, external damage, barrel blockages or failure to perform proper maintenance.  

This warranty does not cover normal wear of any parts or accessories, including surface finish, or unauthorized adjustments made by third parties.  

The terms of Surgeon Rifles Limited Warranty cannot be modified, except in writing, by an authorized Surgeon representative. Wholesalers, dealers, or third-party repair facilities are not permitted to make any warranty repair or adjustment on behalf of Surgeon Rifles. The original purchaser is responsible for confirmation of any additional rights within local and state laws. 

INSTRUCTIONS FOR RETURNING FIREARMS FOR REPAIR/UPGRADE:

Prior to seeking a warranty claim, please reference the following. 

For claims made with defects found to be excluded by Surgeon Rifles Limited Warranty, Surgeon will provide a quote for repair. Cost of repairs and return shipping may apply.  

Surgeon Rifles will only return items to the original sender. Repairs completed under warranty without cost incurred may be returned without notice of shipment. All return shipments require adult signature as proof of receipt.  

No firearm is to be shipped to Surgeon Rifles facility without consulting an authorized Surgeon representative, or before an official claim has been completed. Any claim will require a proper Return Material Authorization (RMA) number obtained from an authorized representative. 

TO OPEN A WARRANTY CLAIM: Contact (979) 326-1300 x1214. A representative will take your call or return your call within 48 hours.

SHIPPING INFORMATION  

Shipping of firearms to Surgeon Rifles requires an RMA number. The warranty claimant is responsible for ensuring compliance with local, state, and federal law when shipping any firearm or parts. Once an RMA number has been obtained and the shipment has been authorized by Surgeon Rifles, please see the following for shipment. 

Surgeon Rifles’ team takes pride in ensuring your firearm exceeds expectations, and we strive to uphold the same quality delivered for 20+ years. All firearms go through a rigorous inspection ensuring proper diagnosis of any malfunction. All firearms are test fired at the conclusion of repairs. We understand you want your Surgeon Rifle returned as quickly as possible. To ensure our team has time to conduct a thorough diagnosis, normal circumstances result in a 4–6-week turnaround.